Terms of Use

00Agreement to Terms

These Terms of Use ("Terms") govern your access to and use of the Oohpoint website, platform, services, campaigns, rewards and related features made available through oohpoint.com and any successor or related Oohpoint service (collectively, the "Platform"). The Platform is owned and operated by Freebies Media Solution Private Limited, a company incorporated under the laws of India, bearing Corporate Identification Number U73100MH2024PTC425087 ("Oohpoint", "Company", "we", "us" or "our"). By accessing, registering for, browsing or using the Platform, creating an Account, participating in a Campaign or Micro Gig, earning or redeeming Oohpoint Credits, or otherwise using any Oohpoint service, you agree to be bound by these Terms. If you do not agree to these Terms, you must not access or use the Platform. These Terms should be read together with:

• our Privacy Policy;
• our Campaign Participation Rules;
• our Rewards and Credits Policy;
• any terms, eligibility requirements or instructions displayed for a specific Campaign or Reward; and
• any applicable terms of a third-party merchant, issuer, gift card provider or service provider.

01Definitions

In these Terms:

• "Account" means the user account created by you to access eligible features of the Platform.
• "Brand" means a business, advertiser, organisation or other entity whose campaign, activity, product, service, research or promotional activity is made available through the Platform.
• "Campaign" means a marketing, promotional, engagement, consumer research or other activity made available through the Platform.
• "Campaign Requirements" means the specific instructions, eligibility criteria, task requirements, verification requirements, deadlines, reward conditions and other rules applicable to a Campaign.
• "Credits" or "Oohpoint Credits" means non-cash promotional or reward credits recorded in your Account and made available for eligible redemption opportunities through the Platform.
• "Micro Gig" means a task, activity or engagement opportunity made available to eligible Users through the Platform.
• "Reward" means a benefit made available through the Platform, including Oohpoint Credits, gift cards, vouchers, offers or other redemption opportunities.
• "Submission" means any survey response, quiz response, screenshot, photograph, video, link, information, content or other material submitted by you in connection with a Campaign.
• "Third-Party Partner" means any third party involved in providing, issuing, processing, fulfilling or supporting a Reward, gift card, voucher, offer or other service.
• "User", "you" or "your" means an individual accessing or using the Platform.

02Eligibility

To create an Account or use the Platform, you must:

• be at least 18 years of age;
• be legally capable of entering into a binding agreement;
• currently use the Platform from India, unless Oohpoint expressly makes the Platform available in another jurisdiction;
• provide accurate information when requested; and
• comply with these Terms and applicable Campaign Requirements.

03Your Oohpoint Account

You may create an Account using the registration or authentication methods made available by Oohpoint, which may include: • mobile number and one-time password ("OTP"); and/or • supported third-party authentication services, including Google login. You agree to provide accurate and current information and to update information where reasonably necessary. You are responsible for maintaining control over your Account and authentication methods. You must promptly notify Oohpoint if you reasonably believe that your Account has been accessed or used without your authorisation. Unless expressly authorised by Oohpoint, one individual may maintain only one Oohpoint Account. You must not:

• create multiple Accounts;
• create an Account for another person without authorisation;
• use another person's Account;
• sell, purchase, rent, lease or transfer an Account;
• share Account access for the purpose of obtaining additional Campaign access or Rewards;
• use false, misleading or fraudulent identity information.

04The Oohpoint Platform

Oohpoint provides a technology platform through which eligible Users may discover and participate in Campaigns and Micro Gigs. Depending on the Campaign, activities may include:

• completing a survey;
• answering a quiz;
• watching or interacting with content;
• visiting a website;
• downloading or using an application;
• referring other eligible Users;
• submitting required information or content; or
• completing another activity specifically described in the relevant Campaign.

05No Guarantee of Campaign Availability

Oohpoint does not guarantee that: • every User will receive Campaign opportunities; • every User will qualify for a particular Campaign; • every Campaign will remain available; • a particular Campaign will have unlimited slots; • participation in one Campaign will result in eligibility for another Campaign; • a User will earn a particular amount of Credits or Rewards. Campaign availability may depend on factors including:

• eligibility;
• Campaign quotas;
• availability;
• Campaign deadlines;
• applicable Campaign Requirements;
• technical limitations;
• fraud-prevention measures; and
• other legitimate operational requirements.

06Campaign Participation

Before participating in a Campaign, you should review the applicable Campaign Requirements. Campaign Requirements may include: • eligibility criteria; • instructions; • task requirements; • deadlines; • verification requirements; • available slots; • Reward information; and • additional conditions. You must complete the Campaign honestly and in accordance with the stated requirements.

07Submission and Verification

Oohpoint may verify Campaign participation using automated systems, manual review or a combination of both. Verification may assess whether a Submission is complete, authentic, original where required, non-duplicative, consistent with Campaign Requirements, and free from manipulation or fraud. Oohpoint may reject or decline a Submission where it is reasonably determined to be:

• invalid;
• incomplete;
• duplicate;
• manipulated;
• fabricated;
• misleading;
• fraudulent;
• generated or altered in violation of Campaign Requirements;
• submitted using an unauthorised or fraudulent Account;
• otherwise inconsistent with the applicable Campaign Requirements.

08Fraud, Manipulation and Prohibited Conduct

You must not use the Platform for fraudulent, deceptive, abusive, unlawful or unauthorised purposes. The following activities are strictly prohibited:

09Oohpoint Credits

Oohpoint Credits are non-cash promotional or reward credits made available to eligible Users in connection with valid Campaign participation or other activities expressly approved by Oohpoint. Unless otherwise specified, 1 Oohpoint Credit represents ₹1 of eligible redemption value. However, Oohpoint Credits:

• are not cash;
• are not legal tender;
• cannot be withdrawn to a bank account;
• cannot be transferred to another User;
• cannot be sold;
• cannot be exchanged for cash;
• cannot be used as a general-purpose payment instrument;
• do not represent a bank account, deposit or investment;
• do not earn interest.

10Credit Validity and Expiry

Unless otherwise stated for a specific Campaign or Reward, Oohpoint Credits expire 60 days after they are credited to your Account. Credits are generally consumed using the first-in, first-out ("FIFO") principle. This means that, where technically applicable, the oldest available eligible Credits will generally be used first when you complete a redemption. Once Credits expire, they will no longer be available for redemption. Expired Credits cannot be reinstated or exchanged for cash except where required by applicable law or where Oohpoint determines that an expiry resulted from a verified technical or administrative error. You are responsible for monitoring your available Credit balance and applicable expiry information.

11Reversal, Correction and Removal of Credits

Oohpoint may correct, reverse or remove Credits where reasonably necessary. This may occur where:

• Credits were obtained through fraud;
• Campaign participation was invalid;
• a Submission was manipulated or fabricated;
• duplicate Credits were issued;
• Credits were issued due to a technical error;
• Credits were issued due to an administrative error;
• the applicable Campaign Requirements were not satisfied;
• your Account violated these Terms.

12Rewards and Redemption

Eligible Credits may be redeemed for Rewards made available through the Platform. Rewards may include gift cards, vouchers, merchant offers, promotional benefits, or other redemption opportunities. Unless otherwise specified for a particular Reward, Oohpoint does not impose a general minimum redemption threshold. However, individual Rewards may have their own value, availability, quantity limits, validity periods, redemption instructions, merchant restrictions, and issuer terms. A Reward may become unavailable, expire, be replaced or be withdrawn based on inventory, partner availability or other operational reasons. Once a redemption has been successfully completed and the applicable Credits have been deducted, the redemption may not be reversible except where required by applicable law or where an error occurred.

13Third-Party Gift Cards and Rewards

Certain Rewards made available through Oohpoint may be issued, processed or fulfilled by Third-Party Partners. This may include gift cards or vouchers issued by or connected with third parties such as merchant partners, gift card providers, payment or reward infrastructure providers. For example, a User may redeem eligible Oohpoint Credits for a gift card and subsequently use that gift card directly with the relevant merchant in accordance with that merchant's and/or issuer's applicable terms. Once a third-party gift card or voucher has been issued or made available, its use may be governed by separate terms. These may include:

• validity periods;
• permitted products or services;
• transaction limits;
• redemption restrictions;
• cancellation restrictions;
• refund rules; and
• merchant-specific exclusions.

14Merchant and Gift Card Terms (Example)

The specific terms applicable to a particular gift card will be displayed or otherwise made available at the time of redemption. For example, where a Cleartrip gift card is offered, the applicable gift card may have merchant and issuer conditions relating to:

• validity;
• eligible booking categories;
• permitted redemption channels;
• the number of gift cards that may be used in a transaction;
• restrictions on combining the gift card with other offers;
• refund treatment;
• individual-use restrictions; and
• cancellation and refund limitations.

15Third-Party Reward Issues

If you experience an issue with a Reward obtained through Oohpoint, you may contact Oohpoint at the available support channel. Oohpoint may provide reasonable assistance in investigating the issue or coordinating with the relevant Third-Party Partner. However:

• the underlying gift card, voucher or merchant service may be governed by the third party's own terms;
• the relevant merchant or issuer may control the validity, use, fulfilment or refund of that Reward;
• Oohpoint cannot guarantee that a Third-Party Partner will resolve an issue in a particular manner.

16Referral Activities

Where Oohpoint offers a referral opportunity, additional terms may apply. You must not:

• refer yourself using another Account;
• create fake Accounts;
• use bots or automated methods;
• misrepresent Oohpoint;
• spam or harass individuals; or
• use deceptive referral practices.

17User Content and Campaign Submissions

You may submit content or information in connection with Campaigns (survey responses, quiz responses, screenshots, photographs, videos, links, or other materials). You retain ownership of original content that you create, subject to the limited rights granted below. By submitting Campaign-related content, you grant Oohpoint a limited, non-exclusive, worldwide, royalty-free licence to use, reproduce, process, store and review that content solely as reasonably necessary to verify Campaign completion, administer the Campaign, prevent fraud, resolve disputes, maintain operational records, prepare Campaign reporting, and comply with legal obligations.

• You represent that you have the right to submit the content.
• Your Submission does not unlawfully infringe another person's rights.
• Your Submission is not fraudulent or misleading.
• You have obtained any permissions reasonably required before submitting content containing another identifiable person.

18Brand and Third-Party Campaigns

Campaigns may relate to Brands and third-party products, services, applications or websites. Oohpoint acts as a technology platform that may facilitate Campaign opportunities between Users and Brands. Oohpoint does not necessarily manufacture or provide a Brand's products or services, guarantee the quality of third-party products or services, control third-party websites or applications, or endorse every claim made by a Brand. Where you access a third-party website, application or service, your use may be subject to that third party's separate terms and privacy policies. You should review those terms before using the third-party service.

19No Employment Relationship

Your participation in a Micro Gig or Campaign does not create an employment relationship between you and Oohpoint, a Brand, or a Third-Party Partner unless expressly agreed in a separate written agreement. Your participation in Campaigns is voluntary and subject to the applicable Campaign Requirements.

20Platform Availability

Oohpoint aims to provide a reliable Platform but cannot guarantee that the Platform will always be available, uninterrupted, error-free, free from all technical issues, or available at all times. The Platform may be temporarily unavailable due to maintenance, updates, technical failures, internet or telecommunications issues, third-party service failures, security measures, or events beyond Oohpoint's reasonable control. Oohpoint may modify, update, suspend or discontinue features where reasonably necessary.

21Suspension and Termination

Oohpoint may suspend, restrict or terminate your Account where reasonably necessary, including where:

• you violate these Terms;
• you commit or attempt fraud;
• you create multiple Accounts;
• you submit manipulated or fabricated proof;
• you misuse Campaigns or Rewards;
• your Account presents a security, legal or operational risk;
• Oohpoint is required to act under applicable law.

22Privacy

Your use of the Platform is also subject to Oohpoint's Privacy Policy. The Privacy Policy explains how Oohpoint processes personal data in connection with the Platform. You should review the Privacy Policy before using the Platform.

23Communications

By creating an Account, you agree that Oohpoint may send you communications reasonably necessary to authenticate your Account, provide Account notifications, communicate Campaign participation information, notify you regarding verification, confirm Credits, Rewards or redemptions, provide important service notices, respond to support requests, or communicate legal/security matters. Promotional or marketing communications will be managed in accordance with applicable law and available communication preferences.

24Disclaimers

To the maximum extent permitted by applicable law:

• Campaign availability is not guaranteed.
• Eligibility for one Campaign does not guarantee eligibility for another.
• Completing an activity does not automatically guarantee a Reward until applicable verification requirements have been satisfied.
• Third-party products, services and Rewards may be subject to separate terms and availability.
• Oohpoint does not guarantee uninterrupted Platform availability.
• Oohpoint does not guarantee that every Campaign or Reward will remain available indefinitely.
• Nothing in these Terms excludes rights that cannot legally be excluded.

25Limitation of Liability

To the maximum extent permitted by applicable law, Oohpoint will not be liable for indirect, incidental, consequential, special or punitive losses arising from your use of the Platform. Nothing in these Terms excludes or limits liability for liability that cannot legally be excluded, fraud or fraudulent misrepresentation by Oohpoint, wilful misconduct where liability cannot lawfully be limited, or any other rights/remedies that applicable law does not permit Oohpoint to exclude or limit.

26Indemnity

To the extent permitted by applicable law, you agree to indemnify Oohpoint and its directors, officers and employees against claims, losses, liabilities and reasonable costs arising directly from:

• your fraudulent use of the Platform;
• your material violation of these Terms;
• your unlawful conduct;
• your infringement of another person's rights;
• content submitted by you in violation of applicable law or another person's rights.

27Changes to the Platform and Terms

Oohpoint may modify the Platform or these Terms to reflect changes in the Platform, new features, changes to Campaigns or Rewards, security requirements, operational requirements, or changes in applicable law. Where a change is material, Oohpoint will take reasonable steps to provide notice through the Platform, email or another appropriate method. The updated Terms will apply from the stated effective date. Where required by applicable law, Oohpoint will obtain any necessary form of acceptance or consent before applying material changes.

28Grievances and Support

For general support or questions regarding the Platform, contact: Email: info@oohpoint.com For legal, privacy or grievance-related matters, contact: Email: legal@oohpoint.com When submitting a complaint or grievance, please provide sufficient information to allow Oohpoint to understand and investigate the matter. Oohpoint may request additional information where reasonably necessary. Any grievance process will operate subject to applicable law and the relevant rights available to you.

29Governing Law and Jurisdiction

These Terms are governed by the laws of India. Subject to applicable law and any rights you may have to approach an appropriate court, tribunal, authority or consumer forum, the courts located in Mumbai, Maharashtra, India shall have jurisdiction over disputes arising from these Terms or your use of the Platform.

30Force Majeure

Oohpoint will not be responsible for a delay or failure to perform obligations caused by events beyond its reasonable control, including natural disasters, war, civil disturbance, government action, widespread telecommunications failures, internet disruption, third-party infrastructure failures, security incidents, or other events beyond reasonable control.

31Severability

If any provision of these Terms is held to be invalid, unlawful or unenforceable, that provision will be interpreted or modified to the minimum extent necessary. The remaining provisions will continue in full force to the extent permitted by law.

32No Waiver

Oohpoint's failure to enforce any provision of these Terms does not constitute a waiver of that provision or any other right.

33Assignment

You may not assign or transfer your rights or obligations under these Terms without Oohpoint's prior written consent. Oohpoint may assign or transfer its rights or obligations in connection with a merger, acquisition, restructuring, sale of assets or transfer of the Platform, subject to applicable law.

34Entire Agreement

These Terms, together with the Privacy Policy, the Campaign Participation Rules, the Rewards and Credits Policy, applicable Campaign Requirements, and applicable Reward-specific terms, constitute the entire agreement between you and Oohpoint regarding your use of the Platform. Where there is a conflict between these Terms and Campaign-specific or Reward-specific terms, those specific terms will apply to the relevant Campaign or Reward to the extent of the conflict.

35Contact Information

Freebies Media Solution Private Limited CIN: U73100MH2024PTC425087 Platform: oohpoint.com General Support: info@oohpoint.com Legal, Privacy and Grievance Matters: legal@oohpoint.com By using Oohpoint, creating an Account, participating in a Campaign or redeeming a Reward, you acknowledge that you have read, understood and agreed to these Terms of Use.